Job Opportunities in South Africa
October 8, 2024
HotelJobs.co.za
Komatipoort
FULL TIME
Management COUPLE (Trails Guide & Lodge Manager) - 5* Self-Catered Lodge - Southern Kruger
Kendrick Recruitment has an exciting opportunity for a dynamic couple to contribute to the success of a stunning 5-Star self-catering lodge, situated in Mjejane Private Game Reserve and create a memorable experience for their guests. Our client is looking for a multiskilled MANAGEMENT COUPLE who are passionate about the hospitality industry, possesses strong leadership skills, and thrives in a dynamic environment to take over the management of the lodge.
Duties & Responsibilities:
Her:
Guests Services:
Qualifications
Her:
The successful candidates must have:
Her:
Salary / Package (CTC)
R40 000- apply below per couple (DOE)
Benefits
Housing on the premises
Unfortunately, this position is not suitable for couples with pets and/or children.
Should you feel you are the perfect all-rounder our client is searching for, please apply with your updated CV (full), references and a recent head & shoulders photo ASAP!
Please note: Due to high volumes of applications received, should you not receive correspondence from us within seven (7) working days of submitting your application, please consider your application for this position as unsuccessful. You are welcome to apply for any other positions that we may advertise in the future.
Duties & Responsibilities:
Her:
Guests Services:
- Coordinate guests’ reservations, check-ins, and check-outs efficiently.
- Foster a welcoming and friendly environment, ensuring guests feel comfortable and well taken care of during their stay
- Ensure high levels of customer satisfaction by consistently providing excellent service and addressing guests concerns or complaints.
- Arranging Bush delights, special occasions, special holidays etc.
- Supervise lodge staff members.
- Create work schedules, assign tasks, and monitor staff performance to maintain high standards of service.
- Arrange leave applications, gate passes, staff visitors.
- Demonstrate the highest level of service excellence and professionalism as a role model for other staff members – Lead by Example
- Monitor financial transactions, including guest’s bills, accounts payable, and accounts receivable
- Meeting, greeting and hosting of all agents.
- Orientation
- Overseeing of administrative duties.
- Ensuring all financial data is correct and in order.
- Monitor financial transactions – guest’s bills, staff accounts.
- Ensure high levels of standards are kept at all times
- Ordering and management of stock, consumables and all the assets of the lodge.
- FGASA Level 2 (NQF4) Full Trails Guide
- Daily Game drives and Bush walks
- Hosting of guests
- Gardens, property maintenance and upkeep
- Basic Vehicle maintenance skills
- All relevant maintenance to the property
Qualifications
Her:
- Hospitality Management Diploma or equivalent
- FGASA Level 2 (NQF4) preferred
- Full Trails
- ARH competency
The successful candidates must have:
Her:
- Minimum of 5 years lodge working experience. 4 or 5 * an advantage.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent operational experience encompassing every aspect of Lodge Management including HR, Admin, Finance, FOH & Guest Experience
- Ability to receive instruction and follow thought as required.
- Excellent organizational and multitasking abilities to manage multiple priorities effectively.
- Outstanding interpersonal and communication skills to interact with guests, staff and external stakeholders.
- Knowledge and experience of lodge operations, including front desk, kitchen/chef and housekeeping.
- Proficiency in Outlook, Excel & Word.
- Familiar with Nightsbridge Booking platform and Extranets.
- Understanding of financial management principles and experience with budgeting and cost control.
- Marketing and Social Media experience.
- Attention to detail, problem-solving skills, and the ability to work under pressure.
- Availability to work flexible hours as well as extra hours when required.
- Lead by example very important.
- Desire, drive, and experience to develop the lodge to its full potential.
- Ability to operate independently.
- FGASA NQ4 or Professional NDT Registered
- Valid Driver’s License and Pr DP
- Valid First Aid Certificate
- Rifle Accreditations and ARH
- Trails Guide qualification with VPDA
- Astronomy knowledge advantageous
- Off-road driving in 4x4 vehicles
- Excellent operational experience encompassing every aspect of Lodge Management including Maintenance, Guiding & Guest Experience
- Knowledge and experience of gardens and maintenance.
- Ability to operate independently.
Salary / Package (CTC)
R40 000- apply below per couple (DOE)
Benefits
Housing on the premises
Unfortunately, this position is not suitable for couples with pets and/or children.
Should you feel you are the perfect all-rounder our client is searching for, please apply with your updated CV (full), references and a recent head & shoulders photo ASAP!
Please note: Due to high volumes of applications received, should you not receive correspondence from us within seven (7) working days of submitting your application, please consider your application for this position as unsuccessful. You are welcome to apply for any other positions that we may advertise in the future.
Latest Job Opportunities
October 20, 2024
EY
Associate / Senior Associate IT Audit: Johannesburg & Cape Town
Cape Town
View Details
October 20, 2024
Stellenbosch University
Lecturer: Department of Public Law
Stellenbosch
View Details
October 20, 2024
City of Cape Town
Assistant Professional Officer - IT Change Control Coordinator IS&T
Cape Town
View DetailsSimilar Jobs
October 17, 2024
Absa Bank Limited
Senior Manager: Project Management (with Technology focus)
Johannesburg
FULL TIME
View Details
October 17, 2024
Deloitte
Recruitment Consultant – Flexible Resource Management (12 Months)
Midrand
FULL TIME
View Details
New Jobs from This Company
October 19, 2024
HotelJobs.co.za
Assistant F&B Manager - Hotel - Drakensberg
Central Drakensberg
FULL TIME
View Details
October 19, 2024
HotelJobs.co.za
Operations Manager - Hotel - Drakensberg
Central Drakensberg
FULL TIME
View Details