Job Opportunities in South Africa


October 15, 2024

HotelJobs.co.za

Sandton

FULL TIME


Groups & Incentives Manager - Sandton (Hybrid Working)

Well known Inbound DMC is looking for a Groups & Incentives Manager to manage the overall reservations sales performance of the team by primarily improving room occupancy figures to all groups camps. Inspiring a team to build strong relationships with the end client, ensuring a positive reservations experience and an excellent group journey with each reservation enquiry. The Groups & Incentives Manager is specifically accountable for the performance and leadership of the Travel Designers and high service standards with the ultimate goal to generate more revenue, achieve high agent / guest satisfaction and improve our service ranking globally.
Requirements:
  • Matric certificate
  • Tertiary certificate in Travel & Tourism/hospitality.
  • At least 10 – 15 years in the travel & tourism industry.
  • Management experience advantageous
  • Computer Literate (Microsoft Office, email, Internet)
  • Proven English literacy
  • Working knowledge of Tourplan and WISH or similar booking/operating system.
  • Extensive product knowledge on Southern & East Africa. Not only product focussed but destinations and logistics for movement of big groups
  • Personal or educational travel experience
  • Excellent communication skills both written and oral. Be able to actively listen and communicate clearly.
  • Excellent attention to detail
  • Sales driven
  • Organised
  • High energy levels
  • Self- starter
  • Teamplayer
  • Efficient
  • Strategic

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