Job Opportunities in South Africa
September 11, 2024
HotelJobs.co.za
Sandton
FULL TIME
Group and Incentives Specialist - Travel Company - Sandton
Kendrick Recruitment is thrilled to present a fantastic opportunity for a Groups & Incentives Specialist to join a vibrant team based in Sandton. If you're passionate about delivering remarkable experiences and contributing to the sustainability of our environment and communities, we invite you to apply for this role!
Key Responsibilities:
Key Responsibilities:
- Creatively design and plan leisure group itineraries (incentive-specific experience advantageous).
- Understand and apply specific requirements for group itineraries, including general group policies.
- Manage the reservations process, ensuring group requirements align with their budget.
- Maintain timely response lead times as per standard operating practices.
- Handle bookings from quoting to finalizing, including invoicing and travel documentation.
- Proactively upsell products and services to curate exceptional guest itineraries.
- Maintain clear and consistent communication with colleagues, agents, guests, and suppliers.
- Occasional travel with groups or undertake site inspections with agents and guests.
- Good understanding of delivering excellent service to agents and guests.
- In-depth knowledge of Tourplan or a similar booking system.
- Extensive geographical, logistical, and product knowledge of South Africa, Botswana, Tanzania, and Kenya.
- Additional experience in Namibia, Kenya, Uganda, Rwanda, Zimbabwe, Zambia, and Mozambique is advantageous.
- Willingness and aptitude to learn and adapt.
- Strong communication skills in spoken and written English.
- Effective time and desk management.
- Ability to thrive under pressure and take initiative.
- Understanding of the travel industry, preferably tour operating.
- Meticulous attention to detail.
- Exceptional negotiation skills.
- Ability to elaborate in writing explanations or descriptions.
- Customer-focused mindset.
- Proficiency in Word and Excel.
- Professional and composed manner when servicing agents and guests.
- Independent, curious, and solution-oriented approach.
- Minimum of 3 years of experience in touring groups.
Latest Job Opportunities
October 20, 2024
EY
Associate / Senior Associate IT Audit: Johannesburg & Cape Town
Cape Town
View Details
Similar Jobs
September 13, 2024
HotelJobs.co.za
Talent Acquisition Manager - Hotel Group - Sandton
Sandton
FULL TIME
View Details
September 13, 2024
HotelJobs.co.za
Lodge and Hotel Group Sales Executive 3348J
Johannesburg
FULL TIME
View DetailsSeptember 13, 2024
Fruitways
Group HRM: Talent and Organisational Development
Somerset West
FULL TIME
View DetailsSeptember 13, 2024
Exxaro Recruitment
Senior Commercial Specialist, Group Portfolio
Centurion
View DetailsNew Jobs from This Company
October 20, 2024
HotelJobs.co.za
Senior Restaurant General Manager - Fourways
Fourways
FULL TIME
View Details
October 20, 2024
HotelJobs.co.za
Front of House Restaurant / Deli Manager - Hazelwood
Hazelwood
FULL TIME
View Details
October 20, 2024
HotelJobs.co.za
Senior Restaurant Manager - Centurion
Centurion
FULL TIME
View Details