Job Opportunities in South Africa
October 18, 2024
HotelJobs.co.za
Cape Town
FULL TIME
Groups and Events Assistant Manager Cape Town
A 4-star luxury hotel in Cape Town is seeking an organised and energetic Groups and Events Assistant Manager to join their dynamic team. The ideal candidate will support the planning and execution of group bookings and events, ensuring seamless service and exceptional guest experiences.
Key Responsibilities:
Please submit your CV and a recent profile photo. If you do not receive a response within one week, kindly consider your application unsuccessful.
Key Responsibilities:
- Assist with the coordination and management of group bookings, conferences, and events from start to finish.
- Collaborate with the sales, front office, and F&B teams to ensure smooth execution of all group and event requirements.
- Act as a point of contact for clients, ensuring clear communication and understanding of their needs.
- Prepare and manage event documentation, including proposals, contracts, and function sheets.
- Oversee event logistics, such as room setups, equipment requirements, and catering needs.
- Monitor event budgets, ensuring cost control without compromising quality.
- Support the sales process by providing accurate and timely information to prospective clients.
- Ensure that all guests and attendees receive exceptional service throughout their stay or event.
- Handle any issues that arise during group stays or events, resolving them promptly and professionally.
- Conduct post-event evaluations to gather feedback and improve future operations.
- SA citizen.
- Recent experience in events management in a 4/5* hotel.
- Strong organisational and time management skills, with attention to detail.
- Excellent communication and interpersonal skills, with the ability to build relationships with clients and colleagues.
- Familiarity with hotel management software (e.g., Opera) is advantageous.
- Ability to work flexible hours, including weekends and public holidays.
- A passion for delivering outstanding guest service and creating memorable experiences.
Please submit your CV and a recent profile photo. If you do not receive a response within one week, kindly consider your application unsuccessful.
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