Job Opportunities in South Africa
September 9, 2024
Stowe Holdings (Pty) Ltd.
Witbank
FULL TIME
Field Service Technician (Satelite)
Job description
We are hiring an ambitious Field Services Technician to join our company. Primary objective is to proactively review client requests or tickets and apply technical / process knowledge to
resolve them without breaching service level agreement SLA. Ensuring adherence to all
processes within the client environment and the maintenance of a high degree of client satisfaction across all assignments.
Reporting Line: Divisional Head-Field Services & Managed by: Supervisor
Working Hours: 08h00am – 17h00pm (rotational & overtime occasionally)
Standby: Scheduled rotation
Position based: Mpumalanga
Purpose:
Primary objective is to proactively review client requests or tickets and apply technical / process knowledge to resolve them without breaching service level agreement SLA
Responsibilities:
Pay: R8 000,00 - R15 000,00 per month
We are hiring an ambitious Field Services Technician to join our company. Primary objective is to proactively review client requests or tickets and apply technical / process knowledge to
resolve them without breaching service level agreement SLA. Ensuring adherence to all
processes within the client environment and the maintenance of a high degree of client satisfaction across all assignments.
Reporting Line: Divisional Head-Field Services & Managed by: Supervisor
Working Hours: 08h00am – 17h00pm (rotational & overtime occasionally)
Standby: Scheduled rotation
Position based: Mpumalanga
Purpose:
Primary objective is to proactively review client requests or tickets and apply technical / process knowledge to resolve them without breaching service level agreement SLA
Responsibilities:
- Conform to Contractual SLA requirements
- Accurate completion of worksheets, checklists and project documentation
- Diagnose, Fault-Find and Problem Solving
- Understand HSSE and PPE requirements
- Boot Stock Management and vehicle inspections
- Hardware Tools o Tools, condition o Cell phone & Tablet
- Software Tools o Laptops, Antivirus, Legal Software etc. o Stowe Images, availability o Utility Software, availability
- Grade 12 Qualification
- A+ and N+ (Comp TIA) Certification or NQF 5 equivalent
- At Least 1 Year IT industry experience
- Driver’s License
- Passport
- Customer and Interpersonal relations
- Written and Verbal Communication Skills
- Technical and troubleshooting Skills
- Ability to work under pressure
- Time Management
- Medical Aid (company contributes of R1000 towards Discovery Medical Aid)
- Retirement Annuity (Company contributes 5%)
- Birthday Bonus (Depended on performance and not mandatory)
Pay: R8 000,00 - R15 000,00 per month
We regret to inform you that this job opportunity is no longer available
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