Account Support Manager – Software Solutions Location: Sandton Office (Hybrid - In-office & Remote)
Our UK-based client, a leader in Software Solutions and Support, is seeking a dynamic Account Support Manager to join their growing team. This role involves managing client relationships, resolving software queries, and ensuring client satisfaction. If you’re passionate about delivering exceptional customer support and solving software-related challenges, this opportunity is for you! Key Responsibilities:
Address customer queries, requests for information, and troubleshoot software issues.
Manage customer accounts to drive retention and ensure client satisfaction.
Build and maintain strong client relationships, acting as a trusted advisor.