October 15, 2024

Shorza

Sandton

OTHER

IT Service Desk Agent

Are you ready to kickstart an exciting career where every day brings new challenges and opportunities? Shorza is on the hunt for a passionate IT Service Desk Agent to join our vibrant team in Sandton! If you love helping people and thrive in a fast-paced environment, this is the perfect role for you!

What You’ll Do :

Be the Hero of Support: Guide users through our platform like a pro, following easy-to-use guides and troubleshooting any issues that arise.
Launch New Clients: Get hands-on by customizing email branding, documents, and tax defaults for our exciting new clients!
Team Up for Success: Collaborate with our UK clients to deliver outstanding service and ensure every client feels valued.

What We’re Looking For :

Basic Tech Savvy: You don’t need to be a tech wizard, just a solid understanding of modern computing.
Problem-Solving Enthusiast: You enjoy tackling challenges head-on and finding solutions.
Detail-Oriented: Precision matters! Your keen eye will ensure client configurations are spot-on.
Awesome Communicator: You can convey ideas clearly and connect with users effortlessly.
Eager Learner: Open to training and ready to grow in your role!

Bonus Skills (Even Better!) :

Previous experience in IT customer service or support roles.
A flair for IT branding and marketing.
Knowledge of IT financial software or tax regulations.

Why Join Shorza ?

Full Training Provided: We believe in your potential and will equip you with all the skills you need to shine!
Dynamic Work Environment: Join a passionate team that celebrates innovation and teamwork.
Career Advancement Opportunities: Grow your career with us as we expand and evolve!

If you’re excited to embark on a journey where your contributions matter, we want to hear from you!