Job Opportunities in Poland
October 9, 2024
Diverse Consulting Group
Gdańsk
Customer Service/Export Assistant with Danish & English
DCG is a modern technology company, gathering in its ranks IT related professionals. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position:
Customer Service/Export Assistant with Danish & English
Responsibilities:
Requirements:
Offer:
- Preparing and processing export documentation, including invoices, packing lists, certificates of origin, and shipping documents
- Collaborating with logistics, cold stores, and freight forwarders to set up shipment plans and ensure stock availability
- Ensuring all documentation complies with international trade regulations and customer requirements
- Coordinating order processing activities, including order entry, confirmation, and tracking
- Liaising with customers regarding order status, shipping details, and delivery schedules
- Coordinating shipments with freight forwarders / carriers / logistics providers
- Assisting in ensuring compliance with customs regulations, including tariff classifications, valuation, and documentation requirements
- Staying updated on export control regulations, sanctions, and trade embargoes applicable to the company's products and destinations
- Ensuring compliance with export licensing requirements and restricted party screening
- Resolving customer complaints and issues related to export orders
- Maintaining accurate records of export transactions, shipping documents, and compliance documentation
- Communicating effectively with internal departments, including sales, production, and finance, to ensure coordination of export activities
Requirements:
- Fluent English written and spoken is a must
- Communicative knowledge of Danish - at least B1 level
- Proven experience in export administration, sales coordination, or a similar role (Minimum of 3 years)
- Experience with handling international trade, logistics, and settlements
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- Excellent communication and negotiation skills to effectively interact with customers, internal stakeholders and external regulatory bodies
- Attention to detail and accuracy in handling financial transactions and documentation
- Ability to work independently with minimal supervision and as part of a team
- Customer oriented attitude
- Experience in using SAP system for customer order handling is an advantage
- Proficiency in Microsoft Office suite and adeptness in multitasking across various digital platforms and systems
- Bachelor University Degree in in Business, International Trade, Logistics, or a related field
- Flexibility in adapting to a dynamic business environment
Offer:
- Private medical care
- Co-financing for the sports card
- Language courses
- Training & learning opportunities
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