In general, this job includes duties in three major areas:
Daily Operations, Finances, and Marketing
Customer Service
Human Resources
Daily Operations, Financial, and Marketing Duties Resort managers oversee product stocking, accounting, and marketing efforts at the resort. As a resort manager, you'll hire contractors to perform services, such as painting or plumbing. You'll ensure that all supplies, from housekeeping materials to furniture, are in good condition and stock. You'll monitor payroll, customer billing, and expense accounts. You'll also oversee and approve marketing and sales campaigns, and you'll be required to approve discounts drafted by your marketing and sales coordinators. Customer Service Resort managers ensure positive customer experiences by maintaining high-quality facilities and remedying problems. At the resort, you'll conduct room, kitchen, and grounds inspections to make sure that they are all up to code. You'll greet guests at arrival, create standards surveys, and find acceptable solutions to problems that may arise. You'll also need to keep abreast of local happenings so you can book tours or recommend activities to guests unfamiliar with the area. You may also coordinate functions or events for your guests. Human Resources Responsibilities As a resort manager, you'll be in charge of hiring, training, and scheduling new staff members. You'll also maintain employee records and fire ineffective employees. You'll set goals for employees and help your staff achieve these goals. You might also have assistant managers who you'll work with to manage departments, such as housekeeping, dining, security, and desk personnel. You'll schedule and lead staff meetings to regularly communicate with your staff and to ensure that all departments are meeting the resort's standards.
Job Type: Fixed term
Contract length: 24 months
Pay: Php30,000.00 - Php50,000.00 per month Benefits:
Flexible schedule
Opportunities for promotion
Pay raise
Staff meals provided
Schedule:
Flextime
Holidays
Overtime
Rotational shift
Weekends
Supplemental Pay:
13th month salary
Ability to commute/relocate:
Puerto Princesa City, Palawan: Reliably commute or willing to relocate with an employer-provided relocation package (Required)