Job Opportunities in Philippines


September 30, 2024

Philippine Bank of Communications (PBCOM)

Bacolod

FULL TIME & OTHER


Pool Officer - Visayas Region (Bacolod based)

Job Summary
The Pool Officer is responsible for the delivery and overall quality of the POP UP and branch operations within the area of assignment. Apart from ensuring that efficient, delightful and customer-centric services are consistently experienced at service touchpoints, he/she and his/her team are expected to contribute to the Bank’s revenue generating initiatives by achieving cross selling-related targets. He/She manages risks in ensuring that all processes and service delivery are fully compliant with corporate policies and external regulations. It is also the responsibility of the Pool Officers to independently report and immediately escalate, process and control issues and concerns that put the bank at risk if these are not immediately attended to or resolved.
The Pool Officer has responsibility and empowerment to review, and approve select transactions he/she did not process such as but not limited to: account opening for Savings and Payroll Accounts; Account Maintenance transactions; sign MC’s jointly with another officer; etc.
The Pool Officer contributes to cost savings initiatives of the branch without prejudice in assuring confidentiality of bank/clients records. He/she engages clients to open new accounts and/or seek growth opportunities through cross-selling and account consolidation in a consistently efficient, delightful and customer-centric manner to achieve set sales related targets and quotas.
Qualifications
  • Education: Bachelor’s degree, preferably in business or a service-oriented program
  • Experience: 3-5 years branch banking experience, preferably in a supervisory role (more than five years for the Manager rank)
  • Willing to be assigned in Visayas Region (Bacolod based)
Job Types: Full-time, Permanent
Schedule:
  • 8 hour shift
Ability to commute/relocate:
  • Davao City: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Bachelor's (Required)
Experience:
  • Branch Banking: 3 years (Preferred)

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