Job Opportunities in Philippines
August 19, 2024
Autokid Subic Trading Corporation
Oas
FULL TIME
Customer Service Representative (CSR)
Qualifications:
Schedule:
- Candidate must be a graduate of any 4 year course
- With excellent communication skills.
- Experience in Automotive Industry is an advantage.
- Willing to be assigned in Oas, Albay.
- Establish and maintain positive relationships with existing clients.
- Provide prompt, efficient, and satisfactory responses to customer inquiries.
- Identify opportunities to improve the customer experience and offer feedback to relevant teams and departments.
- Analyze customer data to identify patterns and insights, using this information to enhance customer relationship management strategies.
- Manage customer interactions, inquiries, and complaints across various channels, including email, phone, and social media.
- Support successful customer retention initiatives, such as customized marketing campaigns and loyalty programs.
- Regularly monitor customer feedback and identify areas for improvement in our products and services.
- Stay updated on industry trends and best practices to ensure our processes and procedures are optimized.
Schedule:
- 8 hour shift
- Bachelor's (Preferred)
- Customer Service Representative: 1 year (Preferred)
- Automotive: 1 year (Preferred)
We regret to inform you that this job opportunity is no longer available
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