Responsible for managing and collecting all the outstanding accounts receivable from customers and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. DUTIES AND RESPONSIBILITIES
Review of open / outstanding accounts for collection efforts.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Prepare correspondence to customers to encourage payment of delinquent accounts.
Perform additional work as may be required by the company from time to time under the terms and conditions and according to the directions, instructions and control of the company.
EDUCATION AND EXPERIENCE Education: Graduate of any business-related course (4-years). Experience: At least 2 years work experience of corporate collections experience including interaction with a large customer base. SKILLS AND ATTRIBUTES
Strong communication, problem solving and analytical skills required.
Ability to work independently and with a team, and to adapt to a fast-changing environment.
Proficiency in Microsoft Office including Excel and Word.
Experience in a Logistics / Shipping environment is preferred but not required.
Must have strong work ethics
Eye for detail, accuracy is imperative.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
Must be well organized and a self-starter
Ability to communicate effectively verbally and in writing
WORKING RELATIONSHIP Internal Credit & Collection Manager, Document Support Supervisor, Document Support (Origin/Destination), Document Controller (Origin/Destination), Other Employees from another Department/Branch External Customer representatives, Payment release centers, Banks WORKING CONDITION: Works in the office and field if required. Job Types: Full-time, Permanent, Fresh graduate Benefits: