Job Opportunities in Nigeria
September 2, 2024
Ascentech Services Ltd
Abeokuta
FULL TIME
IT Support Executive
IT Support Duties:
Qualified and interested candidate should send their CVs to cv@ascentech.com.ng using the job title and location as the subject of the mail
NOTE: Only shortlisted candidates will be contacted
Job Type: Full-time
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems, Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues, Generating sign ins for new hires during the onboarding process, Installing new software and hardware drivers and updating existing ones as needed, Updating employees on the status of their service requests, Logging all service requests and updating tickets as needed
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training more junior staff members
- Attending to user sites when required, mixture of remote & onsite support.
- Installing, configurating & updating of desktop applications
- Responding to tickets/request from users
- Supporting Microsoft office 365 suite & Windows
- Escalation of issues to next level of support
- Should have IT experience in installation & configuration of any OS or software computer hardware, Printers, networking, CCTV, troubleshooting, managing asset, biometrics handling, etc.
- 6+ years hands-on in IT related processing/service industries.
- The location is Sango Ota, Ogun State.
Qualified and interested candidate should send their CVs to cv@ascentech.com.ng using the job title and location as the subject of the mail
NOTE: Only shortlisted candidates will be contacted
Job Type: Full-time
We regret to inform you that this job opportunity is no longer available
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