Maintenance Technician

October 9, 2024

TFE Hotels

Queenstown

FULL TIME

Hourly Wage: $26.75 to $29.66 per hour
Employment Status: Full-time (30+ hours per week)
Employment Type: Permanent
Places of Work: Queenstown, New Zealand

Known as the “Adventure City”, Queenstown provides the opportunity to test your adrenaline limits through the wide range of outdoor activities in the South Island such as bungy jumping and skiing. Located on the shores of Lake Wakatipu, explore a scenic hike offering views of the Southern Alps.

Purpose
As Maintenance Technician, you take DIY to a whole new level. You might have a trade specialty but really, there’s nothing you can’t turn your hand to whether it’s plumbing, carpentry, painting, planting and more. You roll up your sleeves and make the most of whatever comes your way, with a positive mindset, problem-solving ability and your upbeat attitude.
Primary Responsibilities

You’re an all-round fix-it person! You will complete general maintenance and repairs to guestrooms in accordance with your trade skills and qualifications, i.e., small carpet repairs, unblocking minor sink and floor wastage blockages, changing light bulbs, small repairs to tiles, tuning television and any similar tasks
Maintenance of all services such as domestic hot water, cold water, BMS, HVAC etc. ensuring all daily logs and records are completed and maintained as required
Complete routine cleaning of air conditioning filters, plant rooms and equipment as designated, and participate in routing preventative maintenance checks
You apply strong time management and prioritisation to execute and complete the daily maintenance log and activity list, escalating tasks requiring further follow-up / action
During your daily rounds, you identify, rectify and record any maintenance issues
Routine preventative maintenance checks are conducted on schedule across all areas of the hotel
You coordinate contractors (including after-hours) and assist tradesmen when required and approved
Cleanliness and housekeeping of plant rooms, spare parts and equipment is always maintained
Assist engineering management by sourcing minor quotations as needed – submitting to your Manager for approval before proceeding
On shift, you’re always on-call for urgent maintenance / repair requests
Where circumstances prevent attending to urgent matters, you advise the manager on duty to obtain additional assistance so that matters can be dealt with as quickly as possible and you always follow-up
Within your technical expertise, you challenge the process by consistently exploring new suppliers and contractors to enhance plant and machinery
Health and safety is key – you’re always on the look out for any hazards which should be reported timely, and ensure all work health and safety procedures and policies are followed
Your communication is unrivalled, and you always provide a clear and concise information to others as needed and during shift handover
Teamwork makes the dream work! You’re happy to cross train within other departments throughout your hotel and will jump in and help out (within your scope and capability) during peak busy times
You drive team engagement, fostering a positive and enjoyable workplace culture throughout the hotel
Keep your Manager informed of any problems and unusual matters
This isn’t an exhaustive list – your Manager may have other reasonable tasks, projects or instructions on occasion

Skills, Experience and Requirements

You possess appropriate Industry Trade Qualification and (ideally) Occupational Health & Safety qualifications/skills.
You (ideally) have a Testing & Tagging licence
You have (ideally) 1-2 years’ experience in a similar role in a similar size property.
You can physically meet the demands for this role, including:
Frequent kneeling, bending and squatting
Frequent standing and walking short distances
Overhead reaching and frequent upper limb movements whilst tending to lights, fixtures and plant equipment
Climbing stairs and ladders
Frequent gripping, lifting (from floor to waist height and vice versa) and carrying ladders and equipment (< 20kg)
Occasional fine motor skills and hand dexterity to operate computer, including mouse and keyboard, as well as answering and placing phone calls
Immaculately presented – you have exceptional grooming and always wear the appropriate uniform and name badge, with pride! You make sure your team always look the part too.
Exceptional communication skills - Multilingual would be viewed as an advantage, with spoken and written English at a proficient level.
You have high level attention to detail with ability to thorough and accurately focus on all elements of a task or situation, to ensure precise examination.