Key Account / Customer Service Representative (12 month Fixed Term)

September 12, 2024

Talent Connection

Christchurch

FULL TIME

DOMINATOR Christchurch Garage Doors supplies, manufactures, repairs, and installs high-quality garage doors, gates, and automation solutions for residential and trade customers across Christchurch. Dominator takes pride in providing the best solutions for their customers and families, from installation to maintenance.
We are looking for a dynamic Key Account/Customer Service Representative to represent New Zealand's most recognised garage door brand.
About the Role

Collaborate and liaise with the operations manager and the field sales teams to schedule and deliver prompt sales quotes and respond quickly to new opportunities.
Handle large projects and trade orders with ease, entering job and customer data into the system.
Provide exceptional service to the field team, and customers in the showroom and over the phone.
Track, monitor and complete follow ups on the progress and completeness of projects and trade jobs.
This role is the key point of contact, ensuring all relevant information is shared during the door installation and repair services.

Skills and Experience

Proven sales and customer service experience over the phone and in a showroom setting, ideally within the construction industry.
Experience reading and interpreting architectural plans to support you in generating quotes.
Project and job management experience, along with strong organisational skills.
Exceptional communication skills via phone, email and in-person in the showroom.
Experience with Microsoft Office, learning new systems, and accurately entering key data.

Benefits

Full-time fixed term parental leave cover, Monday to Friday (8am to 4.30pm) located in St Albans.
Competitive salary plus medical insurance
Professional development courses and mentoring opportunities – because once you are part of the family, they want you to build a career with them.
Start in October and receive two months of on-the-job training and handover to set you up for success.

How to apply
If you're ready to take a step through the door and ready for the challenge with New Zealand's most recognised garage door brand, apply now!
Your application will be reviewed within 5 working days. Should your application be shortlisted, a Talent Connector will email you to complete a short phone interview and discuss the next steps.
Garage Doors are the entrance way to homes and businesses and as such Dominator CHCH will conduct pre-employment checks, including police check as part of the recruitment process.
About Talent Connection
Our mission is simple: We help align individuals' and employers' goals with our recruitment expertise. Our key point of difference is that we don’t charge a commission, so you can rest assured we will not be “selling” you into a role.

We regret to inform you that this job opportunity is no longer available