Head Housekeeper

August 14, 2024

Bay of Many Coves Resort

Picton

OTHER & FULL TIME

How would you like to live and work in the stunning Marlborough Sounds, in a luxury 5* environment. The Bay of Many Coves is a boutique luxury lodge, set amid a rolling landscape of untouched native bush that reaches down to the shoreline of the Queen Charlotte Sound. Just 30 minutes by water taxi from Picton.
We are looking for someone to join our Housekeeping Team as the Shift Leader/Head Housekeeper. This is a full-time position, and given the responsibilities entailed within this role, we are looking for a minimum commitment to complete the upcoming summer season, ending May 2025, with longer employment of course preferred and available for the right candidate with working rights.
For this role, we are looking for someone with 5* housekeeping experience, with a proven ability to meet high guest expectations day in day out. You will have a keen eye for detail to maintain our high standards and always strive to exceed guest expectations. The ideal candidate will have experience in people management, such as leading a small housekeeping team. The housekeeping roster is generally spilt shifts to meet the guest needs, which are a twice daily room service (morning and evening) and precise check in times.
You will thrive in this fast paced and challenging environment and will not spend your day with one eye on the clock! The lodge is cut in the the rolling hillside of the Marlborough Sounds, and as such this is a physically demanding job, so an appropriate level of fitness is essential for this position. This is a remote location, with no road access, so suits someone that enjoys an outdoor lifestyle and would relish living in such an environment on the water front. There is access to fishing, staff kayaks and fantastic hiking tracks including access to the famous Queen Charlotte Track for example.
Given the nature of our remote location, you will need to live on site which is why we strongly prefer to accept applications from couples. Please note, that we would align couples to work in separate departments, to ensure we can offer you both the same days off. As such, we strongly encourage couples with complementary skills to apply. Other roles available include Food & Beverage, Reception, Chef, HR/Office admin etc.
We are looking for an individual/couple who are willing to work through our busy summer season, which is commencing soon. As such, you will need New Zealand Working rights until at least May 2025 to be considered for this role. As the lodge is open year round, there is potential for longer term employment, either on a longer term or permanent basis for the right candidates.
Your key responsibilities will be:
- Be the shift leader while conducting the daily duties running of the housekeeping team to ensure the timely completion of duties
- Conduct training of colleagues ensure consistency across the team and high standards are achieved
- Complete room checks and sign off before they are released to guests on management days off
This position is available for an immediate start, but the start date can be flexible for the right candidate.
Staff Perks:
Given the nature of our remote location, you will be expected to live on site. Accommodation is provided as part of your package, well as power, internet and laundry facilities at no extra fee.
Other perks include - subsidized water taxi costs, 50% discount on all food and beverage at the lodge, access to staff kayaks, private walking tracks that lead to the QCT are all provided.
If this sounds like an opportunity you are interested in, please email your resume (or resumes for couples/friends) to dm@bayofmanycoves.co.nz along with a brief summary of:
· Your working rights or Visa for New Zealand? When does this expire?
· When you could start working if you are successful?
· Why you feel you are well suited to living in a remote location?
· How many years housekeeping experience do you have?
· How many years of people management experience do you have?
Job Types: Full-time, Permanent
Benefits:

Employee discount
Housing allowance

Schedule:

10 hour shift
8 hour shift
Afternoon shift
Day shift
Evening shift
Morning shift
On call
Public holidays
Rotating roster
Weekend availability

Supplementary Pay:

Tips

Application Question(s):

You must be willing to relocate for this position, and live on site in a remote location. We are located in the Queen Charlotte Sounds and are a 30 minute direct boat ride from Picton, the nearest town. There is no road access to the lodge, so suits someone who enjoys an outdoor lifestyle and living on the waters edge.

Experience: