Duty Manager

September 9, 2024

A Bite of China Restaurant Ltd

Wellington City

FULL TIME

A Bite of China Restaurant Ltd is approved by many Wellington locals that this is the place to visit for traditional Chinese cuisine. We pride ourselves on quality food and most importantly excellent customer service. Due to the increasing number of customers, now we are hiring two Duty Managers to join our team.
We are offering you the following:
A competitive hourly rate of $29.66 for Duty Manager, along with a good work-life balance, flexible working conditions, and other benefits.
Full-time employment with shifts from Monday to Sunday. Weekly hours will range from a minimum of 30 to a maximum of 40. The role requires working nights and weekends.
Additional perks such as staff meals, dining discounts, and training.
Main Duties of Duty Manager:
Operational Management: Participate and oversee daily restaurant activities, including reservation, food and beverage services, ensuring smooth and efficient operations.
Team Management: Lead the staff, handle scheduling, and oversee performance and training.
Customer Satisfaction: Handle customer complaints professionally and strive for high levels of satisfaction.
Communication: Act as a bridge for kitchen and serving staff and customers, ensuring clear communication across the restaurant.
Administrative Duties: Manage records, invoices, receipts, and inventory, and assist with budget planning with chef.
Quality Control: Inspect food preparation and service areas to maintain a high standard of the restaurant.
Health and Safety: Ensure compliance with New Zealand occupational health and safety regulations and guidelines, and handle any emergencies effectively.
Requirements for the Duty Manager:

A minimum of three years relevant work experience is required, or a level 4 certificate majoring in any business subject or in hospitality or tourism industry.
Exceptional customer service skills and a passion for hospitality industry.
Excellent team support and people management skills.
Strong communication and interpersonal skills.
Ability to handle challenging situations calmly and professionally.
Ability to manage two shifts within one day when required.
Ability to work nights, weekends, and holidays.

If you are interested in working for a friendly team with a clear purpose that are committed to safety, kindness and developing our people we would love to hear from you.
If you are interested in working for a friendly team with a clear purpose that are committed to safety, kindness and developing our people we would love to hear from you.
Please note: Candidates must have the right to work in New Zealand. Applicants for this position should be NZ citizens or NZ resident visa holders.
If you feel like this job is right for you, please submit your CV with a cover letter by clicking "APPLY" now.
Act on the employer's behalf to conduct a recruitment advertisement.
We may ask you to provide a reference check as well as confirming you do not have a criminal record in the past.
Job Type: Full-time
Pay: $29.66 per hour
Ability to commute/relocate: