October 21, 2024

SkyCity Entertainment Group

Auckland City

FULL TIME

Duty Manager

Think you have what it takes to lead a fun, passionate and amazing Front of House crew to deliver a level of customer service that is second to none? Then, come join the Sky City family in our exciting Casino environment.

A bit about Sky City:
At Sky City Auckland we're proud of being New Zealand's home of entertainment and so the opportunities are endless across our exciting precinct. We have a world class casino, two luxury hotels, over 20 bars & restaurants, some of which are multiple award winning, our convention centre, corporate offices and, of course, the iconic Sky Tower.

A bit about you:
As a Duty Manager you'll be one of the go-to people by playing a massive part in managing the team. You will be quick on your feet, have solid hospitality management experience under your belt, perfectly paired with your impressive knowledge of how to keep your team and your customers happy. You'll also be a team player who is flexible to work a variety of shifts. You will support the Restaurant Manager and/or Assistant Manager to maximise the value of the restaurant for both the company and the guests. You will provide the highest standard of guest experience and a profitable daily operation.

As this position is based in the casino area, you'll need to be at least 20 years old.
You will have a valid LCQ and General Managers Licence or be able to obtain one once you have commenced work.
You will have a minimum 3 years restaurant/hospitality experience.

A bit about the role

You will be in charge of staff management by keeping staff motivated and engaged, contributing to performance management, role modelling delivery of Sky City's brand, assist in training and more
You will be responsible for guest satisfaction through management of your team
You will be required to meet all compliance requirements and ongoing trainings around this
Assist in ensuring F&B is achieving the budgeted margin of financial performance within this area by adhering to the rostering and purchasing practises.
The salary offer will range from $60k - $70k per annum based on experience
The role is permanent, full-time, 40 hours minimum rostered from Monday - Sunday

What's in it for you?
Besides working with a great team who have each other's back, you'll enjoy a variety of benefits including:

$2.50 meals from our staff restaurant
Medical insurance
Heavily discounted on-site staff parking
Career progression
Free unlimited entry to the Sky Tower for you and a friend and fantastic discounts across our Sky City restaurants and outlets

At Sky City, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at Sky City and be extraordinary by being you. Sky City takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards Sky City's culture of customer care.
If you are after a winning career, please apply online today by clicking Apply Now!