Customer Services Team Member - Mitre 10 Whangaparaoa - New Zealand Jobs Opening

September 24, 2024

Mitre10

Auckland City

OTHER & FULL TIME

Customer Services Team Member - Mitre 10 Whangaparaoa

Mitre 10 is New Zealand’s largest home improvement retailer, with 84 stores nationwide, all independently owned. As a cooperative, Mitre 10 fosters a strong commitment to supporting local communities while providing quality products through a national network of resources, infrastructure, and expertise. Life at Mitre 10 is dynamic and fast-paced, offering plenty of opportunities to grow in a business that values innovation and customer service.

Riviera Hardware Holdings Ltd. is proud to be the largest group of Mitre 10 stores within this national network. Since our inception in 2009 with the opening of our first Mitre 10 store in Warkworth, we have expanded to include five Mitre 10 MEGA stores: Albany, New Lynn, Warkworth, Whangaparaoa, and Silverdale. Our stores are not only known for their extensive product range but also for offering a one-of-a-kind shopping experience, including Columbus Coffee cafés. Additionally, we operate a Distribution Centre and own our own Frame and Truss Manufacturing Plant, ensuring end-to-end service for both retail and trade customers.

As a Kiwi-owned company, Riviera Hardware Holdings retains the close-knit, family feel of a small business, while benefiting from the national infrastructure and support of the Mitre 10 cooperative. This balance allows us to provide exceptional service and products while maintaining our roots in the community.

About the job
This position offers a competitive hourly rate (relevant experience and skill dependent) and range of employee benefits; This is an on-site, permanent, FULL-TIME opportunity in a multi-skilled and collaborative team with a 40 hours, 4 day work week - Wednesday to Saturday.

About the role
Your day would involve working with refunds, product exchanges, returns, faulty goods repair, special orders, click and collect orders and home deliveries. You would also relieve / assist at checkouts if required which would including processing transactions including cash, eftpos, credit cards and gift vouchers. You would be assisting customers further by radioing or announcing for specialist assistance and heavy lifters as required.

What will you bring?

You would have 2+ years’ work experience specifically in retail services as detailed above.
You would ideally have cash handling / transaction processing / end of day balancing experience.
You would have experience working with loyalty card programs.
You would have high numerical skills and attention to detail?
You would have strong multi-tasking and time management abilities.
You would have stock integrity awareness and an understanding of merchandising standards.
You would be a local Whangaparaoa resident.

Apply now
If you have customer services experience AND live locally, we look forward to hearing from you. Please state your availability in your cover letter. Apply now and let’s chat about what we can do for your career and the part you can play in our team. Working Together. Chasing Great!

We regret to inform you that this job opportunity is no longer available