Job Opportunities in Morocco

We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support and you will be in charge of some admin tasks like data entry from different platforms. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services. Assist customers with their orders, returns, and account inquiries. Resolve customer complaints with empathy and professionalism. Maintain detailed records of customer interactions. Collaborate with team members to improve service quality. Competitive salary [List any benefits such as health insurance, retirement plans, paid time off, etc.] Opportunities for career growth and development.
Profil Recherché
High school diploma or equivalent; additional education is a plus.
Previous experience in customer service is preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to work in a fast-paced environment.
Avantages sociaux et autres
Office based role in Tangier
40 hour working week Mon - Fri
Competitive basic salary
Full training provided
Fantastic working environment with opportunities to develop within a forward-thinking company
Amplitude horaire
Flexible