Job Opportunities in Morocco
October 24, 2024
Hi Five Group
Tanger
Retention agent in Tangier
We’re looking for a Retention/Cancellation Specialist to join our company. You will use active listening skills to understand customer concerns and work to provide them with solutions. In this proactive support role, we expect you to be able to get in front of issues as soon as possible and give us feedback on how to improve client retention. Duties and Responsibilities : Provide internal feedback on how to improve client retention Follow up with customers to ensure their issues are resolved Collaborate with the sales team to identify upsell opportunities. Create and maintain detailed records of customer interactions and outcomes. Meet or exceed retention targets set by the company .
Profil Recherché
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to work in a fast-paced environment.
Proficiency in CRM software and Microsoft Office Suite.
Ability to build and maintain strong relationships with customers.
Experience in sales or customer service is a plus.
High school diploma or equivalent
Avantages sociaux et autres
10:00 -- 18:00
Profil Recherché
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to work in a fast-paced environment.
Proficiency in CRM software and Microsoft Office Suite.
Ability to build and maintain strong relationships with customers.
Experience in sales or customer service is a plus.
High school diploma or equivalent
Avantages sociaux et autres
- Exciting, fast-paced environment.
- Opportunities for growth and professional development.
- A supportive team that values innovation and fun.
- Office Based in Agadir
- Apply now and be part of our exciting journey!
10:00 -- 18:00
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