Job Opportunities in Morocco
September 17, 2024
Callcenterservices
Casablanca
FULL TIME
Customer service advisors tri lingual french english spanish
Job description:
We are looking for Trilingual Customer Managers to join our call center. You will be responsible for providing quality customer service, responding to customer enquiries and resolving their issues in English, French and Spanish.
Main tasks:
Handle inbound and outbound calls to respond to customer queries in all three languages.
Assist customers in resolving technical or commercial problems.
Propose customised solutions tailored to customers' needs.
Monitor customer files and ensure optimum satisfaction.
Working with other teams to improve service efficiency.
Skills required:
Perfect command of English, French and Spanish (written and spoken).
Excellent communication and customer relations skills.
Ability to work in a fast-paced, high-pressure environment.
Experience in a call center or similar role is a plus.
Benefits:
Permanent contract
Health insurance
Pleasant working environment
Prospects for development
Remuneration:
Salary to be negotiated depending on experience
Type d'emploi : Temps plein
Rémunération : à partir de 10,00DH par mois
We are looking for Trilingual Customer Managers to join our call center. You will be responsible for providing quality customer service, responding to customer enquiries and resolving their issues in English, French and Spanish.
Main tasks:
Handle inbound and outbound calls to respond to customer queries in all three languages.
Assist customers in resolving technical or commercial problems.
Propose customised solutions tailored to customers' needs.
Monitor customer files and ensure optimum satisfaction.
Working with other teams to improve service efficiency.
Skills required:
Perfect command of English, French and Spanish (written and spoken).
Excellent communication and customer relations skills.
Ability to work in a fast-paced, high-pressure environment.
Experience in a call center or similar role is a plus.
Benefits:
Permanent contract
Health insurance
Pleasant working environment
Prospects for development
Remuneration:
Salary to be negotiated depending on experience
Type d'emploi : Temps plein
Rémunération : à partir de 10,00DH par mois
We regret to inform you that this job opportunity is no longer available
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