Job Opportunities in Malaysia


September 10, 2024

BV HOTEL MANAGEMENT SDN BHD

Kuah

FULL TIME & CONTRACT


GENERAL MANAGER

Scope and General Purpose:
To manage the operational of the property in such a manner that customer’s satisfaction and budgeted profit margins are achieved and that a good company image is projected, thus ensuring continued growth.
Main Duties:
  • To ensure the efficient management of all departments.
  • To ensure that each department contributes the agreed budgeted profits
  • To review and analyze monthly results, highlight problem areas and take appropriate action to rectify poor performance.
  • To ensure that all financial targets are being achieved, e.g. through purchase discounts, debt collection, etc.
  • To compile and agree meaningful, achievable budgets through accurate research and application of in-depth knowledge of the industry
  • To provide effective leadership through professional management and encouragement of subordinates.
  • To stay "close to the customer" and maintain effective communication with him at all times through a planned programme of formal meetings and entertainment.
  • To ensure that complaints or problems are actioned without delay and that effective follow-up action takes place to avoid a recurrence.
  • To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained.
  • To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being effected.
  • To carry out monthly performance reviews, coach and direct activities to achieve desired performance.
  • To draw up, in conjunction with the Group HR Manager, meaningful succession and career plans for all management staff.
  • To monitor progress of agreed succession and career plans and ensure that these are adhered to.
  • To ensure that department managers are conducting regular performance appraisals and drawing up appropriate action and developmental training plans for their subordinate managers, using job descriptions as a guide.
  • To ensure that the company's objective relating to labour turnover is achieved or improved
  • To ensure that subordinates are totally conversant with and practising good industrial relations procedures.
  • To ensure that subordinates are totally conversant with and implementing all company policies and procedures.
  • To make recommendations for salary increases for subordinate staff, basing these recommendations on objective performance reviews and market-related equivalent positions.
  • To ensure that the company's training objectives are achieved.
  • To attend all company social and promotional functions, maintaining a high profile with current and prospective clients.
  • To be aware of current trends in the industry and make suggestions how these could be implemented for the benefit of the company.
  • To attend meetings and training courses as required and continually strive for the improvement of won professional skills.
  • To liaise and work closely with sales executives to ensure that realistic, achievable proposals are submitted.
  • To maintain effective working relationships with line and staff functions to ensure the efficient opening of new contracts.
Requirements:
  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management, Human Resource Management, Marketing, Hospitality/Tourism/Hotel Management or equivalent.
  • At least 10 year(s) of working experience in Management Roles.
Preferably specializing in Hotel Management/Tourism Services or equivalent.
Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM10,000.00 - RM15,000.00 per month

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