Job Opportunities in Malaysia
November 1, 2024
NILAI SPRINGS RESORT SDN BHD
Nilai
FULL TIME
FRONT OFFICE SUPERVISOR
- Provide courteous and efficient service, and if possible, to comply with each and every request.
- Works with the computer system and maintains the computer discipline at all times.
- Sells accommodation in such a manner as to maximize revenue and occupancy. Always upsell.
- To ensure all registration cards, check-in- folder, room key, etc are prepared and readily available upon guest arrival (especially for VIPs/CIPs/Corporate clients}.
- Works closely with housekeeping department. Informs Housekeeping of early check-ins or late check-outs.
- Prepare welcome card folders and relevant materials for FIT guests and groups before arrival.
- To maintain good room inventory such as controlling of due outs
- To meet all incoming/outgoing groups especially the tour leader to ensure everything is in-order.
- Verifies room status from Housekeeping’s report.
- Locks and assigns room for special requests and reservation.
- Grant credit and process credit card according to company policies and procedures.
- Receives and posts to the appropriate folio all cash received in payment of room accounts.
- Properly records and post to the appropriate folios all charge payments of room accounts. This includes both credit card charges and city ledger charges.
- Assigns safety deposit boxes to guests and observe proper procedures on key control, entry and releases of boxes.
- Employee Attendance Record –responsible for completing daily attendance which serve as an up-to-date record and reference for all staff on duty at all times. Employee attendance record should be monitored on a daily basis.
- Checking of Notice Board/Log Book – Upon reporting for duty all staff should read and initial any new memorandum, check daily function board and action and follow-up on any requests in the log book.
Pay: RM1,700.00 - RM1,900.00 per month
Benefits:
- Free parking
- Health insurance
- Meal provided
- Afternoon shift
- Day shift
- Early shift
- Night shift
- Attendance bonus
- Overtime pay
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