Job Opportunities in Malaysia
November 5, 2024
Bienven (M) Sdn Bhd - Citadines Connect
George Town
FULL TIME
Front Office Officer
Job Description
Pay: RM2,100.00 - RM2,300.00 per month
License/Certification:
- Check- in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed.
- Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel.
- To manage cashiering and hotel reservations.
- Maintain excellent relationship with our in-house guests and project a courteous and hospitable attitude at all times.
- Provide our guest with comprehensive information about hotel facilities, services, special events, tourist attractions, restaurants, entertainment facilities and current events in the local area.
- Handle guests’ requests/complaints and when necessary to immediately refer problem and/or complaint to the Front Office Assistant Manager/ Manager for advice and further follow up action as per our SOPs.
- Ensure professional and courteous working relationships at all times and to maintain an effective flow of communication with all colleagues in the hotel operations.
- To multi task and to support housekeeping room cleaning work.
- To undertake ad-hoc assignments from your Superior from time to time.
Pay: RM2,100.00 - RM2,300.00 per month
License/Certification:
- driving license B2 or D? (Required)
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