Job Opportunities in Malaysia
July 29, 2024
Reka Hotel
Genting Highlands
OTHER & FULL TIME
Front Desk / Receptionist
JOB RESPONSIBILITIES
Pay: RM1,500.00 - RM1,900.00 per month
Benefits:
- Welcome and greet guests with a smile upon guests’ arrival
- Attend to customer/guest’s enquiry about our hotel, available rooms, rates and amenities etc.
- Manage online and phone reservations
- Register and perform check-in for guests and ensure proper room allocation
- Ensure and maintain clear and accurate records such as guest information and room booking
- Verify accounts and charges with guests and process payment during check-out
- Maintain updated records of bookings and payments
- Respond to clients’ enquiries and complaints in a timely and professional manner
- Upsell additional facilities and services, when appropriate
- Maintain a neat and orderly front desk and reception area
- Complete and maintain any incident reports, daily activities reports or other reports requested by the management.
- Work closely with Housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Any other duties as and when assigned from time to time by the superior/management.
Pay: RM1,500.00 - RM1,900.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
- Afternoon shift
- Day shift
- Fixed shift
- Holidays
- Rotational shift
- Weekend jobs
- Commission pay
- Overtime pay
- Performance bonus
- Genting Highlands: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Required)
- Administration: 1 year (Preferred)
- Mandarin (Preferred)
- Bahasa (Preferred)
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