Job Opportunities in Malaysia


October 29, 2024

Asia Career

Kuantan

FULL TIME


Front Desk Host / Hotel Receptionist

JOB POSITION: FRONT DESK HOST
DEPARTMENT: FRONT OFFICE
LOCATION: 5 STAR HOTEL, KUANTAN
SALARY: RM1,500

FRESH GRAD ARE WELCOME TO APPLY
JOB RESPONSIBILITIES:
  • Complete all tasks related to guest check-in and check-out processes.
  • Handle reservations made both online and over the phone.
  • Educate customers about payment options and validate their credit card details.
  • Record guest information including contact details and duration of stay.
  • Extend a warm welcome to arriving guests and allocate rooms accordingly.
  • Furnish guests with details regarding hotel facilities, room availability, pricing, and amenities.
  • Address client concerns promptly and professionally.
  • Collaborate with housekeeping staff to ensure rooms are immaculate, well-maintained, and equipped to meet guests' requirements.
  • Confirm bookings for groups and arrange customized services for VIP guests and attendees of special events, such as wedding parties.
  • Recommend additional amenities and services as appropriate.
  • Maintain accurate and up-to-date records of reservations and payments.
JOB REQUIREMENT:
  • Fresh grads in Hotel Management with no experience is WELCOME TO APPLY
  • No experience but EXCELLENT IN COMMUNICATION are encourage to apply
Job Type: Full-time
Pay: From RM1,500.00 per month
Benefits:
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development
Schedule:
  • Day shift
  • Fixed shift
Supplemental Pay:
  • Attendance bonus
  • Performance bonus
  • Yearly bonus
Application Question(s):
  • Please rate your English proficiency /10
  • Do you wear a hijab?
Education:
  • STM/STPM (Preferred)
Experience:
  • Hotel: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

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