Job Opportunities in Malaysia


November 1, 2024

Softinn Solutions Sdn Bhd

Hang Tuah Jaya

FULL TIME


Finance & Business Management Executive

We are a group of people who think computers should do more work. Our vision is to make hotelier work life simpler through connected systems.
Softinn is a Saas company that provides e-commerce solutions and business productivity tools to hotels.
"Success in management requires learning as fast as the world is changing" - Warren Bennis. In the Business Management team of Softinn, we believe in great attention to detail (a.k.a meticulous) and continuous improvement of business & operational processes.
We are seeking candidates who are passionate about business management, business analysis, and customer growth and have the potential to grow into a managerial role.
Job Responsibility:
  • Accurately & effectively perform bookkeeping of accounts
  • Handle a full set of accounts in an orderly manner. Knowledge of SST is a plus point
  • Prepare management and business reporting
  • Handle HR Administrative tasks
  • Handle customer account renewal, invoicing & follow up
  • Compile Softinn product knowledge base and user guides
  • Conduct Softinn product training for existing customers (Online Training)
  • Analyze existing customer account usage & monitor customer retention rate
  • Monitor the performance of other departments, and facilitate them in achieving their target
  • Be ready for any other office and business administrative tasks that are required
  • Be the first contact person in the office
Job Requirements:
  • Possess at least a Diploma/ Bachelor's Degree in a relevant field or equivalent practical experience
  • Minimum 1-2 years of working experience in the customer-facing role or in any of the related field
  • Possess fundamental finance & accounting knowledge
  • Competent in using Accounting Software & System
  • Typing Speed: Minimum 200 CPM or 50WPM
  • Excellent listening & writing skills, critical thinker with attention to details
  • Meticulous, organized, and good at time management
  • Ability to build and maintain effective relationships with customers, fostering trust and loyalty
  • Excellent in execution & presentation
  • Proficient in IT and Computer skills and the ability to navigate multiple software applications simultaneously
  • Able to think critically and develop creative solutions to problems as they arise
  • Required language(s): English, Bahasa Malaysia, Mandarin (plus point)
  • Fresh graduates are encouraged to apply
Not Mandatory but BONUS if:
  • Familiar with the WAVE accounting system
  • Familiar with Excel Power Query
  • Familiar with video editing software
  • Understanding of e-commerce
  • Knowledge and interest in the travel tech industry
Report to Work options:
  • Melaka branch Only
You Should Join if:
  • You are looking for a more casual working culture that encourages creativity
  • You believe a good business management exec. helps improve business efficiency and bring smiles to colleagues internally and Softinn users
You should NOT join if:
  • You don't enjoy learning new skills, new knowledge, and new technology
  • You are not an organized & meticulous person
  • You hate numbers, figures & reporting work
  • You are not passionate about business management & support function roles
Salary Range:
  • RM 2,300 to RM 3,200
Employee Benefits:
  • Monthly Outings
  • Free Flow of Snacks
  • Casual dress code
  • Monthly Potluck Party
  • Production-ready laptop & monitor
Additional Perks for Your Role:
  • Online training course for Excel Power Query
  • Online training course for Excel Pivot Table
  • Online training course for accounting system
Job Type: Full-time
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
Schedule:
  • Monday to Friday
Supplemental Pay:
  • Commission pay
  • Performance bonus
Ability to commute/relocate:
  • Ayer Keroh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
  • Bachelor's (Preferred)
Experience:
  • customer-facing role: 1 year (Preferred)
  • Bookkeeping: 1 year (Preferred)

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