Job Opportunities in Malaysia


October 23, 2024

Tetap Jaya Group Sdn Bhd

Melaka

OTHER & FULL TIME


Customer Service Representative

JOB DESCRIPTION
  • Monitor CCTV all direct Lecshine outlet & franchise customer
  • Check & Respond Whatsapp, Messenger from customer
  • Answer incoming calls & troubleshoot customer issues over the phone (Answer customer questions)
  • Must provide to the customer in response to inquiries about products and services, including
  • Handles issues in the best interest for customer & company
  • Deliver fast the Support ticket for every issues and assigned person to solved the issue.
  • Follow up the issues from assigned person and confirm issue resolution
  • Reset & Restart Software Teamviewer.
  • Seeking feedback from customer after issue resolutions
Job Types: Full-time, Permanent
Pay: RM1,500.00 - RM2,000.00 per month
Benefits:
  • Professional development
Schedule:
  • Afternoon shift
  • Evening shift
  • Night shift
Supplemental Pay:
  • Performance bonus
Application Question(s):
  • How much is your expected salary ?
  • How long is your notice period?
Experience:
  • Customer service: 1 year (Preferred)
Application Deadline: 11/30/2024
Expected Start Date: 12/01/2024

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