Job Opportunities in Malaysia
October 7, 2024
ManpowerGroup
Kuantan
FULL TIME & CONTRACT & OTHER
Customer Coordinator
Job Description
• Delivering scripted talks that describe the company’s products or services based on database given.
Contract length: 12 months
Pay: RM1,500.00 - RM2,000.00 per month
Benefits:
• Delivering scripted talks that describe the company’s products or services based on database given.
- Explaining products and give to customer free trial session.
- To convince customers to make booking and come to the wellness centre.
- Obtaining customer information such as name, contact details & address to confirm booking for appointment.
- Keeping track of customers that have been contacted and those who do not want to be contacted in the future.
- Following up on previous customers for potential sales.
- Maintaining records of customer contacts.
- To achieve KPI given by the company
- Persistence: Telemarketers must not give in on the first negative answer from the potential customer but persist in informing the customer about their product or services.
- Focus and determination: A Telemarketer must focus on sales results during a set scheduled earnings period for the company or organization.
- Telephone sales: Don’t need to make any sales. They will only need to convince customers to come for a free trial session at the wellness centre.
- Time management: A Telemarketer must know how to manage time when speaking to many customers in a day to achieve certain number of targets.
- Product knowledge: Telemarketers should thoroughly know the products or services they are giving and how to convince them with a focus on a customer’s demographics such as age, gender, belief et cetera.
- Customer service: A Telemarketer should be a good customer service worker who knows how to deal with their potential customers. Customer service skills mean understanding customer needs and behaviours as well as responding appropriately to a customer’s questions or concerns.
- Min SPM / Diploma – (Fresh graduates are welcome)
- Experience in telesales will become an advantage.
Contract length: 12 months
Pay: RM1,500.00 - RM2,000.00 per month
Benefits:
- Health insurance
- Day shift
- Monday to Friday
- Attendance bonus
- Commission pay
- Kuantan (Preferred)
- 50% (Preferred)
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