Job Opportunities in Malaysia


November 5, 2024

ASP Medical Group

Bayan Lepas

FULL TIME & OTHER


Call Center Executive

Roles and responsibilities
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Attend to medical related calls, issuance of GLs
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Able to handle customer services and operational tasks at the same time
Requirements
  • Previous experience in medical/insurance customer support role (optional)
  • Strong phone and verbal communication skills along with active listening
  • Able to work shifts including PH
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
Job Types: Full-time, Permanent
Schedule:
  • Monday to Friday
  • Rotational shift
Supplemental Pay:
  • Attendance bonus
  • Performance bonus

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