Job Opportunities in Ireland


September 10, 2024

Dental Care Ireland

PART TIME & OTHER


Dental Practice Manager

Dental Care Ireland Killarney - our well established, modern practice requires a part time Practice Manager. Flexible days/hours on offer. This is an exciting new role due to company growth and full induction training will be provided. You must have Dental experience within a dental practice. People Management experience is also required to fulfill this role. Recently awarded 'Great Place to Work 2024' come join our experienced and friendly clinical team. Competitive salary, continuous manager training throughout the year are on offer. Fuller Dental is the practice which Dental Care Ireland acquired last year.
Summary of Role:
The Practice Manager is responsible for the day-to-day smooth running of their practice, to include providing an excellent service to patients and managing the practice team. The Practice Manager will have the ability to take ownership and responsibility for the administration of the practice and will liaise with the clinical and non-clinical team in the implementation and development of policies and procedures, as set out by Dental Care Ireland and other regulatory bodies. The Practice Manager will also be proactive in the ongoing development and growth of the practice.
Tasks and Responsibilities:
  • Providing excellence in service through the efficient management of the practice, with a heavy focus on both customer service and administration
  • Leading the dental team on a day to day basis - it is envisaged that the role will primarily be based on reception providing patient support
  • Providing reception and administrative training to any new members of staff
  • Handling and resolving patient complaints effectively and in line with company guidelines
  • Resolving any HR issues/staff complaints, seeking support where uncertainty from Head Office
  • Overseeing any local administration tasks such as billing/claims/lodgments etc. and providing guidance to other team members in this area
  • Liaising with Head Office on any admin duties e.g. billing/rostering/IT issues
  • Overseeing and resolving any local facilities issues where necessary and seeking approval if applicable
  • Ensuring practice compliance with all practice policies and procedures and guiding legislation
  • Identifying and assisting in the implementation of practice growth initiatives
  • Successful delivery of and reporting on agreed company KPIs
  • Communicating regularly with Head Office on all of the above items
Qualifications/Experience:
Essential:
  • Leaving Certificate or equivalent
  • Fluent in written and oral English
  • At least 2 years experience in Dental industry
  • At least one year in an Administrative position in a customer focused industry
  • Must be adept in use of MS Office 2000 or later, particularly Excel and Word, Internet and mail.
Desirable:
  • Previous work experience in a medical/dental receptionist setting
  • Familiar with reporting & statistical compilation
  • People Management Experience
Job Types: Part-time, Permanent
Expected hours: No more than 24 per week
Additional pay:
  • Overtime pay
Benefits:
  • Bike to work scheme
  • Company events
  • Employee assistance program
  • Employee discount
  • On-site parking
  • Work from home
Schedule:
  • Day shift
Experience:
  • Dental Practice: 2 years (required)
  • People Management: 2 years (required)
Work authorisation:
  • Ireland (required)
Work Location: In person
Reference ID: Killarney PMPT
Expected start date: 23/09/2024

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