Job Opportunities in Ireland
September 10, 2024
Dental Care Ireland
Galway
FULL TIME & OTHER
Dental Practice Manager
Dental Care Ireland Tuam - we have Practice Manager role now available with full induction training provided. Join our team in our established, modern facility. Recently awarded 'Great Place to Work 2024'. Our clinical team are experienced and friendly. Offering 32-40 hours per week or 4 days (flexible hours/days), salary is depending on experience and hours of work €32k to €42k per annum. Manager upskilling and training throughout the year and fully supported by your Operations Manager.
Summary of Role:
The Practice Manager is responsible for the day-to-day smooth running of their practice, to include providing an excellent service to patients and managing the practice team. The Practice Manager will have the ability to take ownership and responsibility for the administration of the practice and will liaise with the clinical and non-clinical team in the implementation and development of policies and procedures, as set out by Dental Care Ireland and other regulatory bodies. The Practice Manager will also be proactive in the ongoing development and growth of the practice.
Tasks and Responsibilities:
Essential:
Pay: €32,000.00-€42,000.00 per year
Additional pay:
Reference ID: tuampmft
Summary of Role:
The Practice Manager is responsible for the day-to-day smooth running of their practice, to include providing an excellent service to patients and managing the practice team. The Practice Manager will have the ability to take ownership and responsibility for the administration of the practice and will liaise with the clinical and non-clinical team in the implementation and development of policies and procedures, as set out by Dental Care Ireland and other regulatory bodies. The Practice Manager will also be proactive in the ongoing development and growth of the practice.
Tasks and Responsibilities:
- Providing excellence in service through the efficient management of the practice, with a heavy focus on both customer service and administration
- Leading the dental team on a day to day basis - it is envisaged that the role will primarily be based on reception providing patient support
- Providing reception and administrative training to any new members of staff
- Handling and resolving patient complaints effectively and in line with company guidelines
- Resolving any HR issues/staff complaints, seeking support where uncertainty from Head Office
- Overseeing any local administration tasks such as billing/claims/lodgments etc. and providing guidance to other team members in this area
- Liaising with Head Office on any admin duties e.g. billing/rostering/IT issues
- Overseeing and resolving any local facilities issues where necessary and seeking approval if applicable
- Ensuring practice compliance with all practice policies and procedures and guiding legislation
- Identifying and assisting in the implementation of practice growth initiatives
- Successful delivery of and reporting on agreed company KPIs
- Communicating regularly with Head Office on all of the above items
Essential:
- Leaving Certificate or equivalent
- Fluent in written and oral English
- At least 2 years experience in a Dental practice
- At least two year's in an Administrative position in a customer focused industry
- Must be adept in use of MS Office 2000 or later, particularly Excel and Word, Internet and mail.
- Previous work experience in a medical/dental receptionist setting
- Familiar with reporting & statistical compilation
- People Management Experience
Pay: €32,000.00-€42,000.00 per year
Additional pay:
- Overtime pay
- Bike to work scheme
- Company events
- Employee assistance program
- Employee discount
- On-site parking
- Work from home
- 8 hour shift
- Day shift
- Dental practice: 2 years (required)
- People Management: 2 years (required)
- Ireland (required)
Reference ID: tuampmft
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