Prepare the opening and closing of the bar, including calibration and supplies preparation.
Check if coffee machines, grinders, and equipment operate properly and report any maintenance needs.
Prepare and serve coffee and other beverages, ensuring high quality and consistency in taste and appearance that meet the standards.
Engage with customers, providing excellent customer service, and creating a welcoming and positive atmosphere, including implementing Expat. Roasters signature services such as latte art on the table.
Educates customers on the products and services, including coffee and its processes, other beverages, retail products, and merchandise.
Handle customer complaints and resolve any issues that may arise.
Maintain a clean and organized work area, ensuring compliance with health and safety regulations.
Manage inventory and ordering of coffee and other beverages supplies and equipment.
Collaborate with the kitchen team to ensure timely preparation and delivery of food and beverage orders.
Requirements
Proven experience as Barista
Strong English skills both written and spoken.
Excellent leadership, communication, and interpersonal skills.
Exceptional organizational and multitasking abilities.
Extensive knowledge of coffee and other beverages preparation, including brewing methods and latte art.
Passion for coffee, with a desire to share that passion with others.
Ability to work in a fast-paced environment and make effective decisions under pressure.
Ability to work with flexible work shifts.
Able to join immediately.
Currently living in Surabaya is preferred.
Job Type: Full-time Ability to commute/relocate:
Surabaya: Reliably commute or planning to relocate before starting work (Required)