Job Opportunities in Indonesia


October 15, 2024

Expat. Roasters

Makassar

FULL TIME


Server (Makassar)

Responsibilities
  • Greet customers as they arrive and provide a friendly, welcoming atmosphere.
  • Deliver excellent customer service and hospitality.
  • Take food and beverage orders and ensure accuracy of customer requests.
  • Upsell and cross-sell available products including retail and merchandise.
  • Deliver food and drinks to tables in a timely and efficient manner.
  • Ensure guests have everything they need, including utensils, napkins, and condiments.
  • Communicate effectively with the kitchen staff and bar staff to ensure orders are prepared correctly and delivered promptly.
  • Handle cash, EDC, QRIS, and other payment transactions.
  • Answer customer questions and provide recommendations for menu items.
  • Clear and clean tables after customers have finished their meals.
  • Set up and organize tables and dining areas.
  • Follow all safety and sanitation guidelines, including proper handling and storage of food and beverage products.
Requirements
  • Hospitality high school diploma or equivalent.
  • Previous experience as a waiter/waitress or in a customer service role preferred.
  • Knowledge of food and beverage service techniques and etiquette.
  • Familiar with POS systems and other computerized sales tools.
  • Able to multitask and prioritize tasks effectively.
  • Able to work effectively as part of a team.
  • Excellent communication and interpersonal skills.
  • Speak English at a conversational level.
  • Ability to work in a fast-paced environment.
  • Basic math skills and proficiency in operating cash registers.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Able to join immediately.
  • Currently living in Surabaya is preferred.
Job Type: Full-time
Experience:
  • Restaurant/Banquet Server: 1 year (Preferred)
Language:
  • English (Preferred)
Work Location: In person

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