Job Opportunities in India
September 18, 2024
AKVM Solutions
FULL TIME
Ticketing Executive
Roles and Responsibility:
· Responsible for issuing Air tickets for Retail customers, B2B/Subagents, and B2C customers etc.
· To confirm waitlisted seats by monitoring flights and liaising with the airlines.
· To monitor and manage GDS queues as individual queues to keep a tab on pnrs with Schedule change or cancelled message from the airline.
· To do the invoicing on time for each tickets issued immediately and ensure that the payment has been collected for the same.
· To ensure and checking the possibility of Up sell or better ticketing option or possibility of reselling in lower class for profits before issuance.
· To provide excellent support to the In-house and UK Reservation team for queries related to Fare, ticketing, Fare rules, cancellations rule etc.
· To ensure 100% quality checks is done before tickets are issued to ensure there is no error, resulting in loss to the company.
· To liaise the Airline on any special request like extra seats, meal request etc.
· Ensure no Queries are left unattended and should not exceed 12hrs.
Skills Required:
Pay: ₹25,000.00 - ₹35,000.00 per month
Experience:
· Responsible for issuing Air tickets for Retail customers, B2B/Subagents, and B2C customers etc.
· To confirm waitlisted seats by monitoring flights and liaising with the airlines.
· To monitor and manage GDS queues as individual queues to keep a tab on pnrs with Schedule change or cancelled message from the airline.
· To do the invoicing on time for each tickets issued immediately and ensure that the payment has been collected for the same.
· To ensure and checking the possibility of Up sell or better ticketing option or possibility of reselling in lower class for profits before issuance.
· To provide excellent support to the In-house and UK Reservation team for queries related to Fare, ticketing, Fare rules, cancellations rule etc.
· To ensure 100% quality checks is done before tickets are issued to ensure there is no error, resulting in loss to the company.
· To liaise the Airline on any special request like extra seats, meal request etc.
· Ensure no Queries are left unattended and should not exceed 12hrs.
Skills Required:
- Knowledge of ADM and refunds
- · Deal with various supplier of different market
- · Knowledge of ARC and BSP
Pay: ₹25,000.00 - ₹35,000.00 per month
Experience:
- Ticketing: 2 years (Preferred)
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