Job Opportunities in India
October 16, 2024
Mervice Infotech Private Limited
FULL TIME & OTHER
Thai Speaking Customer care Executive
- Thai Speaking must
- Responding promptly to customer inquiries through various channels such as phone, email, and social media
- Understanding customer needs and providing appropriate solutions and attention
- Communicating with customers about their experiences with a product or service
- Providing information about products and services, taking orders, and addressing customer complaints
- Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Escalating unresolved issues to the designated internal teams for further investigation
- Working closely with the product or service teams to learn about product details, services, and warranties on offer
- Providing feedback on the efficiency of the customer service process and contributing to the development of customer service policies and procedures
- Maintaining a thorough knowledge of the organization’s products or services and ensuring this knowledge is kept up to date
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Provident Fund
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- total work: 1 year (Required)
- Thai (Required)
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