Job Description: Telecounsellor - Domestic Location: Sector 18, Gurgaon Working Hours: 10:00 AM to 6:00 PM Salary: ₹16,000 - ₹21,000 per month Preferred Gender: Male/Female Qualification: Minimum 12th Pass Experience:
Fresher: Good communication skills in Hindi and English.
Experienced Candidates: 6 months to 5 years of experience in BPO outbound processes, telecalling, or a similar role.
Key Responsibilities:
Lead Generation: Identify and generate leads through outbound calls, working towards meeting daily and monthly targets.
Telecalling: Make outbound calls to prospective customers to promote products or services, answer inquiries, and provide information about the offerings.
Counselling: Engage with potential customers, understand their needs, and guide them towards suitable products or services. Address any concerns or questions they may have.
Customer Interaction: Build rapport with customers over the phone, maintain a positive and professional attitude, and ensure a high level of customer satisfaction.
Data Management: Accurately record customer information, interactions, and follow-up details in the CRM system.
Follow-ups: Conduct timely follow-ups with potential leads to convert them into customers.
Target Achievement: Consistently meet or exceed assigned sales and lead generation targets.
Qualifications and Skills:
Educational Background: Minimum qualification of 12th pass.
Communication: Strong verbal communication skills in both Hindi and English.
Customer Focus: A customer-centric approach with the ability to handle customer queries and concerns effectively.
Persistence: A self-motivated and goal-oriented individual who can work independently as well as part of a team.
Experience: Freshers with good communication skills are welcome. Prior experience in BPO outbound processes or telecalling is an advantage.
Tech-Savvy: Basic knowledge of computers and familiarity with CRM systems.
Application Process: Interested candidates are encouraged to submit their resume on whats app 8766238779 Job Type: Full-time Pay: ₹16,000.00 - ₹21,000.00 per month Schedule: