Job Opportunities in India
September 15, 2024
Developer's Adda
FULL TIME
Tele Counceller -Domestic
Job Description: Telecounsellor - Domestic
Location: Sector 18, Gurgaon
Working Hours: 10:00 AM to 6:00 PM
Salary: ₹16,000 - ₹21,000 per month
Preferred Gender: Male/Female
Qualification: Minimum 12th Pass
Experience:
Job Type: Full-time
Pay: ₹16,000.00 - ₹21,000.00 per month
Schedule:
Location: Sector 18, Gurgaon
Working Hours: 10:00 AM to 6:00 PM
Salary: ₹16,000 - ₹21,000 per month
Preferred Gender: Male/Female
Qualification: Minimum 12th Pass
Experience:
- Fresher: Good communication skills in Hindi and English.
- Experienced Candidates: 6 months to 5 years of experience in BPO outbound processes, telecalling, or a similar role.
- Lead Generation: Identify and generate leads through outbound calls, working towards meeting daily and monthly targets.
- Telecalling: Make outbound calls to prospective customers to promote products or services, answer inquiries, and provide information about the offerings.
- Counselling: Engage with potential customers, understand their needs, and guide them towards suitable products or services. Address any concerns or questions they may have.
- Customer Interaction: Build rapport with customers over the phone, maintain a positive and professional attitude, and ensure a high level of customer satisfaction.
- Data Management: Accurately record customer information, interactions, and follow-up details in the CRM system.
- Follow-ups: Conduct timely follow-ups with potential leads to convert them into customers.
- Target Achievement: Consistently meet or exceed assigned sales and lead generation targets.
- Educational Background: Minimum qualification of 12th pass.
- Communication: Strong verbal communication skills in both Hindi and English.
- Customer Focus: A customer-centric approach with the ability to handle customer queries and concerns effectively.
- Persistence: A self-motivated and goal-oriented individual who can work independently as well as part of a team.
- Experience: Freshers with good communication skills are welcome. Prior experience in BPO outbound processes or telecalling is an advantage.
- Tech-Savvy: Basic knowledge of computers and familiarity with CRM systems.
Job Type: Full-time
Pay: ₹16,000.00 - ₹21,000.00 per month
Schedule:
- Day shift
- total work: 1 year (Preferred)
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