Job Opportunities in India
September 21, 2024
Happy Staffers
FULL TIME
Tele Calling Executive
Job Description:
We are looking for a dedicated and results-driven Telecalling Executive to join our team in Faridabad. The ideal candidate will have at least 1 year of telecalling or telesales experience and should be able to handle customer inquiries, provide information, and resolve issues over the phone.
Key Responsibilities:
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
We are looking for a dedicated and results-driven Telecalling Executive to join our team in Faridabad. The ideal candidate will have at least 1 year of telecalling or telesales experience and should be able to handle customer inquiries, provide information, and resolve issues over the phone.
Key Responsibilities:
- Make outbound calls to potential or existing customers to provide information, offer services, or collect feedback.
- Answer incoming calls from customers and provide solutions to their queries or concerns.
- Maintain accurate records of customer interactions and follow-ups.
- Identify and escalate issues to the relevant department if required.
- Achieve daily/weekly/monthly targets set by the company.
- Build and maintain strong customer relationships through effective communication.
- Promote products and services by offering solutions tailored to customer needs.
- Minimum of 1 year of experience in telecalling, telesales, or customer service.
- Excellent verbal communication skills in Hindi and English.
- Strong interpersonal skills and ability to build rapport with customers.
- Ability to handle rejection and remain positive and focused.
- Proficiency in basic computer applications (MS Office, CRM software).
- Goal-oriented and self-motivated.
- Familiarity with the local market in Faridabad is a plus.
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
- What is your current salary in hand?
- What is your age?
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
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