Job Opportunities in India


September 3, 2024

Artistry Suites

Calangute

FULL TIME


Reservation Associate

  • Process and confirm guest reservations through various channels (phone, email, online booking systems).
  • Update and manage reservation details in the property management system (PMS).
  • Handle reservation inquiries, changes, and cancellations promptly and professionally.
  • Provide excellent customer service by addressing guest inquiries and concerns with a friendly and professional demeanor.
  • Assist guests with special requests and preferences to enhance their experience.
  • Communicate effectively with guests, ensuring that their reservations are accurate and their needs are met.
  • Coordinate with other hotel departments (housekeeping, front desk, etc.) to ensure seamless guest experiences.
  • Utilize the property management system to manage bookings, track room availability, and generate reports.
  • Maintain accurate records of all reservations and cancellations.
  • Promote hotel services and amenities to guests and offer upsell opportunities where appropriate.
  • Provide information about local attractions and services to enhance guest experiences.
  • Address and resolve any reservation-related issues or discrepancies promptly.
  • Handle guest complaints or concerns with a solution-oriented approach.
  • Prepare daily, weekly, and monthly reservation reports as needed.
  • Assist with other administrative tasks related to the reservations process.
Job Type: Full-time
Pay: From ₹15,000.00 per month
Benefits:
  • Food provided
Education:
  • Bachelor's (Preferred)
Experience:
  • Technical support: 1 year (Preferred)
  • tele sales: 1 year (Preferred)
  • total work: 1 year (Preferred)
Language:
  • Hindi (Preferred)
  • English (Preferred)
Work Location: In person
Expected Start Date: 20/09/2024

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