October 18, 2024

AccorHotel

FULL TIME

Guest Service Associate - F&B Service

Company Description
As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo!

Job Description

Perform opening/closing side duties as assigned and set all tables according to standards and procedures

Deliver F&B services in accordance to departmental standards and procedures

Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

Greet all patrons warmly upon arrival at the door and escort them to the table

Ensure that all food & beverage are served according to service standard

Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature

Try to remember individual patron’s names and their preferences to extend a personalized service

Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full