Job Title: Gold Loans Executive Location: Hoskote, Karnataka Experience: 0-5 years Position Overview: We are looking for a motivated and detail-oriented Gold Loans Executive to join our team in Ballary. This role involves managing gold loan applications, building client relationships, and ensuring a smooth process from application to disbursement. You will play a key role in achieving sales targets and delivering excellent customer service. Key Responsibilities:
Sales and Customer Acquisition: Promote gold loan products to potential customers, achieving sales targets through effective outreach and engagement strategies.
Client Interaction: Understand clients’ financial needs and offer suitable gold loan solutions. Build and maintain strong relationships with existing and potential clients.
Application Management: Assist clients with the gold loan application process, including valuation, documentation, and approval procedures. Ensure accurate and timely processing of applications.
Market Research: Stay updated on market trends, competitive offerings, and regulatory changes to effectively position Jana Small Finance Bank’s gold loan products.
Customer Service: Address client inquiries and resolve issues related to gold loans, ensuring high levels of customer satisfaction and service quality.
Compliance and Documentation: Ensure that all transactions and documentation comply with regulatory requirements and internal policies. Maintain accurate records and reports.
Qualifications:
Experience: 0-5 years of experience in gold loans, banking, or related financial services.
Education: Any
Skills:
Strong sales and negotiation skills.
Excellent communication and interpersonal abilities.
Proficiency in MS Office and CRM software.
Understanding of gold loan products, financial regulations, and market dynamics.
Personal Traits:
Self-starter with a proactive approach to work.
Ability to work independently as well as part of a team.