Job Opportunities in India

### Job Description: Front Office Supervisor
**Position:** Front Office Supervisor
**Location:** Anand Vardhan Resort, Manali
**Company:** Anand Vardhan Resort
**Employment Type:** Full-Time
#### About Us:
Anand Vardhan Resort, nestled in the beautiful landscape of Manali, is dedicated to providing exceptional guest experiences through top-notch service and hospitality. We are seeking a skilled Front Office Supervisor to lead our front office team and ensure that our guests receive the highest level of service.
#### Key Responsibilities:
- **Team Leadership:** Supervise and manage the front office team, ensuring a smooth and efficient operation.
- **Guest Relations:** Greet and welcome guests, addressing their inquiries and ensuring a positive experience from check-in to check-out.
- **Reservation Management:** Oversee the reservation process, ensuring accuracy and timely handling of guest bookings, modifications, and cancellations.
- **Check-In/Check-Out:** Ensure that check-in and check-out procedures are conducted efficiently and that guests are attended to promptly.
- **Complaint Resolution:** Address guest concerns and complaints with professionalism, working to resolve issues quickly and effectively.
- **Training & Development:** Train and mentor front office staff, promoting a culture of excellence and continuous improvement.
- **Reporting:** Maintain accurate records and prepare reports related to front office operations, occupancy rates, and guest feedback.
- **Collaboration:** Work closely with other departments, including housekeeping and management, to ensure seamless service delivery.
#### Qualifications:
- **Experience:** 3-5 years of experience in front office operations, with at least 1-2 years in a supervisory role within the hospitality sector.
- **Education:** A degree in hospitality management or a related field is preferred.
- **Skills:**
- Excellent communication skills in English and Hindi (knowledge of additional languages is a plus).
- Strong leadership and interpersonal skills.
- Proficient in hotel management software and Microsoft Office Suite.
- Exceptional organizational skills and attention to detail.
- Ability to handle multiple tasks and work effectively under pressure.
#### Preference:
Candidates from Himachal Pradesh will be given preference in the hiring process.
#### What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth within a reputable resort.
- A dynamic work environment in a stunning location.
- Employee discounts on accommodations and services.
Job Type: Full-time
Pay: ₹14,000.00 - ₹20,845.40 per month
Benefits:

• Food provided
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 5 years (Preferred)

Work Location: In person