Job Opportunities in India
September 10, 2024
LP Hotels
FULL TIME & OTHER
Front Office Assistant
- Guest Check-In/Out: Efficiently manage guest check-ins and check-outs, ensuring a smooth and welcoming experience.
- Reservations Management: Handle reservations via phone, email, and in-person; update booking systems and manage room availability.
- Guest Services: Address guest inquiries and requests, provide information about hotel amenities, local attractions, and services.
- Administrative Duties: Perform clerical tasks such as managing phone calls, emails, and maintaining accurate guest records.
- Problem Resolution: Handle guest complaints or issues promptly and professionally, ensuring guest satisfaction.
- Coordination: Collaborate with housekeeping and maintenance staff to ensure timely room readiness and address any facility issues.
- Check and Maintain Inventory: Monitor and manage front desk supplies and amenities to ensure availability.
- Security: Ensure guest safety and security by monitoring surveillance systems and following hotel procedures.
- Billing: Process payments and manage billing transactions, ensuring accuracy and confidentiality.
- Customer Service: Uphold high standards of customer service, demonstrating a warm and courteous demeanor at all times.
Pay: ₹10,000.00 - ₹18,000.00 per month
Education:
- Diploma (Preferred)
- Microsoft Office: 1 year (Preferred)
- total work: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
We regret to inform you that this job opportunity is no longer available
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