Job Title: Front Desk Executive
Location: Crimson World School, Rudrapur
Experience: 1-3 years of relevant experience in a similar role
Salary: As per industry standards
Job Summary:
The Front Desk Executive will be the first point of contact for students, parents, staff, and visitors at Crimson World School. The role requires a professional and friendly individual who can handle administrative tasks, ensure smooth communication within the school, and provide an excellent front-desk experience.
Key Responsibilities:
Reception Management:
Greet and welcome parents, students, staff, and visitors with a warm and friendly attitude.
Handle phone calls, inquiries, and direct visitors to the appropriate departments.
Maintain a clean and organized reception area.
Communication:
Manage incoming and outgoing calls and emails professionally and efficiently.
Respond to inquiries from parents, students, and staff in a timely manner.
Ensure effective communication between the front desk, administration, and teaching staff.
Administrative Tasks:
Maintain records of visitors and ensure security protocols are followed.
Assist in basic administrative duties like handling couriers, maintaining school forms, and distributing information.
Help with organizing school events and meetings when required.
Data Management:
Maintain and update student and parent information in the school's database.
Manage attendance records, student reports, and other relevant documentation.
Customer Service:
Handle queries, concerns, and complaints from parents and students with professionalism and ensure they are directed to the appropriate person.
Ensure a high level of customer service is delivered at all times.
Coordination:
Coordinate with various departments within the school to ensure smooth operations.
Provide administrative support to the school management when necessary.
Skills & Qualifications:
Graduate or equivalent qualification.
Proven experience as a Front Desk Executive or in a similar customer service or administrative role.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Polite and professional demeanor.
Preferred Qualifications:
Experience in an educational setting is a plus.
Knowledge of school management systems or databases is preferred.
Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Schedule: