Job Opportunities in India
September 27, 2024
Five Splash Infotech Pvt Ltd
Jamshedpur
FULL TIME & PART TIME
Customer Support Officer
Job description
Role: Customer Service Department: Service & Operations
Employment Type: Full Time, Permanent Location – Jamshedpur
Position Overview:
We are seeking a dynamic and customer-focused individual to join our team as Customer Support Associate for a Voice Process. In this role, you will be responsible for effectively voice interactions with customers, providing exceptional support, and ensuring a seamless customer experience. The ideal candidate possesses strong communication skills, a knack for problem-solving, and the ability to multitask efficiently.
Key Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
Your primary interaction is within your own team and your direct supervisor, in this role you will be given detailed instructions on all tasks.
The decisions that you make impact your own work and are closely supervised.
You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. Please note that this role may require you to work in rotational shifts.
Qualifications:
· High school or equivalent.
· Previous experience in a customer service or contact center role is a plus.
Benefits:
Fresher & Experience both can apply.
Salary – FT 10500 Stipend PM + 2000 Incentive
PT 7000 Stipend PM + 1000 Incentive
Shift: 24*7 rotational, Flexible in night shift.
Skill required: Candidate should have good English & Hindi communication skill (Written & Verbal)
Age limit: 18 to 35 Years
Interview Rounds: HR Round->Operations Round->AI Versant Test->Client Validation
Walk-in: Zone 1 Mall, Reliance smart bazaar building Plot no-1560, NH-33, 3rd floor, PO, PS, Mango, Jamshedpur, Jharkhand 831012
HR calling No- 9431366341
Job Types: Full-time, Part-time
Pay: ₹10,500.00 - ₹18,000.00 per month
Schedule:
Role: Customer Service Department: Service & Operations
Employment Type: Full Time, Permanent Location – Jamshedpur
Position Overview:
We are seeking a dynamic and customer-focused individual to join our team as Customer Support Associate for a Voice Process. In this role, you will be responsible for effectively voice interactions with customers, providing exceptional support, and ensuring a seamless customer experience. The ideal candidate possesses strong communication skills, a knack for problem-solving, and the ability to multitask efficiently.
Key Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
Your primary interaction is within your own team and your direct supervisor, in this role you will be given detailed instructions on all tasks.
The decisions that you make impact your own work and are closely supervised.
You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. Please note that this role may require you to work in rotational shifts.
Qualifications:
· High school or equivalent.
· Previous experience in a customer service or contact center role is a plus.
Benefits:
Fresher & Experience both can apply.
Salary – FT 10500 Stipend PM + 2000 Incentive
PT 7000 Stipend PM + 1000 Incentive
Shift: 24*7 rotational, Flexible in night shift.
Skill required: Candidate should have good English & Hindi communication skill (Written & Verbal)
Age limit: 18 to 35 Years
Interview Rounds: HR Round->Operations Round->AI Versant Test->Client Validation
Walk-in: Zone 1 Mall, Reliance smart bazaar building Plot no-1560, NH-33, 3rd floor, PO, PS, Mango, Jamshedpur, Jharkhand 831012
HR calling No- 9431366341
Job Types: Full-time, Part-time
Pay: ₹10,500.00 - ₹18,000.00 per month
Schedule:
- Night shift
- Rotational shift
- Overtime pay
- Shift allowance
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Required)
- English (Required)
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