Job Opportunities in India
October 16, 2024
Benda Infotech
OTHER & FULL TIME
Customer Support Executive (CSE)
Benda Infotech is seeking a dynamic and customer-oriented individual to join our team as a Customer Care Executive. The successful candidate will be responsible for providing exceptional customer support, resolving inquiries, and ensuring customer satisfaction.
Responsibilities:
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
Responsibilities:
- Respond to customer inquiries and requests through various channels (phone, email, chat) in a timely and professional manner.
- Identify and address customer needs and concerns, escalating issues as necessary.
- Provide accurate and up-to-date information about products, services, and company policies.
- Resolve customer complaints and issues effectively, ensuring customer satisfaction.
- Maintain a high level of customer satisfaction by building rapport and trust.
- Document customer interactions and resolutions in the CRM system.
- Contribute to process improvement initiatives.
- Participate in ongoing training and development to enhance customer service skills.
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Night shift
- US shift
- Performance bonus
- Yearly bonus
- total work: 1 year (Preferred)
- English (Required)
- Night Shift (Required)
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