Job Opportunities in India
October 17, 2024
DINGG
FULL TIME
Customer Support Executive (CSE)
Responsibilities:
- Respond to customer queries and customer's concern
- Making outbound calls to Customers and Employers
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and bring up product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment
Preferred qualifications:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent and Hindi .
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
Application Question(s):
- what is your CTC?
- what is your ECTC?
- what is your notice period?
- Are you in Pune?
Experience:
- Customer service: 1 year (Preferred)
- Customer support: 1 year (Preferred)
Work Location: In person