Job Opportunities in India
October 16, 2024
Broomees India Pvt. Ltd.
FULL TIME
Customer Support Executive (CSE)
About the company -
Broomees is a leading domestic help hiring platform, founded in 2021 with the goal of providing top-notch services to clients in Tier-1 cities like Delhi, Noida, Gurugram, Bangalore & Pune. Our team of skilled professionals offer babysitting, cooking, and housekeeping services. We are backed by global VCs, Shark Tank India and successful industry leaders. We pride ourselves on providing reliable, high-quality assistance to allow our customers to focus on their lives and leave the headache of hiring domestic help to us.
About the role -
Qualifications and Skills -
Execution and measurement of customer support across all channels, including update tracking, analysis, and evaluation.
● Diligently address and resolve customer inquiries and issues via e-mails and calls.
● Ensuring that their needs are met with the highest level of efficiency and attentiveness.
● Engage in both inbound and outbound communication.
● Resolve the real-time queries of esteemed customers, foster customer retention, and provide service-related information as needed.
● Ensure all the customer queries/issues are being resolved on priority with clarity and promptness.
Job Type: Full-time
Pay: ₹20,000.00 per month
Benefits:
Speak with the employer
+91 8920659926
Application Deadline: 19/10/2024
Expected Start Date: 20/10/2024
Broomees is a leading domestic help hiring platform, founded in 2021 with the goal of providing top-notch services to clients in Tier-1 cities like Delhi, Noida, Gurugram, Bangalore & Pune. Our team of skilled professionals offer babysitting, cooking, and housekeeping services. We are backed by global VCs, Shark Tank India and successful industry leaders. We pride ourselves on providing reliable, high-quality assistance to allow our customers to focus on their lives and leave the headache of hiring domestic help to us.
About the role -
Qualifications and Skills -
Execution and measurement of customer support across all channels, including update tracking, analysis, and evaluation.
● Diligently address and resolve customer inquiries and issues via e-mails and calls.
● Ensuring that their needs are met with the highest level of efficiency and attentiveness.
● Engage in both inbound and outbound communication.
● Resolve the real-time queries of esteemed customers, foster customer retention, and provide service-related information as needed.
● Ensure all the customer queries/issues are being resolved on priority with clarity and promptness.
Job Type: Full-time
Pay: ₹20,000.00 per month
Benefits:
- Leave encashment
- Paid time off
- Day shift
Speak with the employer
+91 8920659926
Application Deadline: 19/10/2024
Expected Start Date: 20/10/2024
We regret to inform you that this job opportunity is no longer available
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