Job Opportunities in India

Hiring for Cab vertical
Post - Customer Service Representatives/ Office Executive
Job Location - Kolkata (Kasba)
The candidate will access calls from aaocab customers, analyze and confirm the booking. Support customer in any case. Understanding of geography and passion for travel is a must. Male or female. Freshers are also welcome.
Responsibilities:
1. Research and identify potential vendor partners (cab owners/drivers) through various sources.
2. Make outbound calls to prospective vendors to introduce our agency and services.
3. Explain the benefits of partnering with our agency, including revenue opportunities and support.
4. Handle inquiries, address concerns, and provide information on our vendor partnership program.
5. Convert interested vendors into registered partners.
6. Ensure vendors meet our quality and regulatory standards.
7. Maintain accurate records of calls, conversations, and vendor interactions.
8. Collaborate with the operations team to ensure seamless onboarding.
9. Meet and exceed vendor acquisition targets.
Requirements:
1. 1-2 years of experience in telemarketing, sales, or business development.
2. Excellent communication, persuasion, and negotiation skills.
3. Ability to work in a fast-paced environment.
4. Strong analytical and problem-solving skills.
5. Familiarity with the transportation industry (an advantage).
Skills:
1. Effective communication
2. Sales and marketing
3. Business development
4. Time management
5. Teamwork
6. Problem-solving
7. Basic computer knowledge
Key Performance Indicators (KPIs):
1. Number of vendors contacted daily/weekly
2. Conversion rate of interested vendors to registered partners
3. Quality of vendors onboarded (meeting agency standards)
4. Vendor retention rate
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Schedule:

• Morning shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• Are you interested in working with CAB industry?
• How soon you can join us?

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person